- #Dameware mini remote control unable to connect to servee how to
- #Dameware mini remote control unable to connect to servee update
- #Dameware mini remote control unable to connect to servee 32 bit
- #Dameware mini remote control unable to connect to servee full
- #Dameware mini remote control unable to connect to servee software
We excluded the dwrcs.exe in Pest Patrol and everything is back to normal (at least on the computers we have copied the file back to). This is what worked for us and I hope it helps someone else out that might experience similar issues. navigate to the organization to assign the policy to, move the group to the right and click “assign branches” the last step is to assign the group to these policiesī. Click apply in the Policy Management tab to save the settingsĦ. (I also added “c:\windows\system32\dwrcs.exe” but I don’t know if that is necessary)Ĭ. Type “Program Files\DameWare Development\DameWare NT Utilities” in the box and click “Set Exclude Path”. Click apply in the Policy Management tab to save those settingsī. To close click the “Set Exclude List” button at the bottomĭ. Highlight “DameWare Mini Remote Control” and hit the over arrow so it moves to the Excluded Pests box on the rightĬ. In the box type DameWare and click search.ī. on the right side of the page change the tab to “Pests” and click the change button.Ī. under the policies section, change the application dropdown to eTrust PestPatrol and the Type dropdown to Pest ExclusionĤ. click on the policy management tab at the top of the pageģ. Log into the E-Trust management consoleĢ. Here is some additional information I received from another customer on this.
#Dameware mini remote control unable to connect to servee software
Therefore, all you should have to do is define an exception for our software in either portion of the CA software (AV or Pest Patrol) so it does not delete any files for our software. So this is most likely due to your CA eTrust software, either within the Anti-Virus portion of the software, or within the Pest Patrol portion of the software. One of the machines we can't access has the DWRCS.exe file but it has been renamed to Īctually, the manifest file is a valid file, so it appears your DWRCS.EXE file has been deleted, not renamed. Our AntiVirus software is Computer Associates and it checks for updates each day and will download them to the individual computers if needed on a daily basis. Some of the machines don't have the file at all. One of the machines we can't access has the DWRCS.exe file but it has been renamed to.
#Dameware mini remote control unable to connect to servee 32 bit
We are using 32 bit computers running Windows 2000 SP4 and Windows XP SP2.
#Dameware mini remote control unable to connect to servee how to
How To Manually Install or Remove the Mini Remote & NT Utilities Client Agents If any files are missing, then this is the source of your issues, and you'll have to track down exactly what deleted these files on these machines.įor a listing of necessary files, you can take a look at the following KB article on our website: Therefore, the first thing you need to do is verify that all the files are still there in the System32 folder on the remote machine (SYSWOW64 for 64-bit Operating Systems). They also could have been mistakenly flagged and deleted by some type of Anti-Virus or Anti-Spyware software on your machine or your network as well. So based upon this error it appears that some of the necessary files for the MRC CLient Agent Service may have been deleted on these remote machines somehow. Microsoft's System Error: 2 basically means File Not Found.
#Dameware mini remote control unable to connect to servee update
Re: The Dameware mini remote service is not running on XXX.Įxactly what version of the MRC Client Agent Service do you have installed on these remote machines (right-click on DWRCS.EXE, then select the Version Tab)?Īlso, what Operating System and Service Pack level is installed on these remote machines? Are these 64-bit Operating Systems?Īlso, did you recently install, or update definitions for any type of Anti-Virus or Anti-Spyware software? Because it could be that this software is mistakenly flagging some of the files within the MRC CLient Agent Service. It is not dependent on a specific operating system. Some machines are ok, some I can't access. After doing a random check of the computers on our domain I have found that it is random. Would you like to start it now? I answer OK and get "Unable to Start Service System Error 2 The system cannot find the file specified.
#Dameware mini remote control unable to connect to servee full
The full text of the message is The Dameware mini remote service is not running on xxx. The Dameware mini remote service is not running on XXX.
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